Free worldwide delivery including all customs & charges

Delivery & Returns

 

We are not your average jeweler. Our pieces are made to order from the finest materials & with intention. Pieces usually take 2-4 weeks to arrive.

If you need your piece for a special occasion please let us know and we will try and make it work.

Shipping

We ship worldwide with recorded delivery. Our Delivery is free of charge on all orders over £150/$192

Once your order leaves us you will receive a tracking number to your mobile and/ or email. Delivery takes 3 - 6 working days. Please note engravings add an additional 1-2 weeks to your delivery eta. 

Customs + Taxes

All customs, taxes and charges worldwide are included in the cost of your order

Returns

If you would like to return your purchase for a repair, exchange or a refund please contact orders@rockandrawjewellery.com. All requests must be made within 7 days of receipt of your order. 

Please note we do not cover return postage. Made to order, sale, custom and engraved pieces are non refundable. Pierced earrings are also non-returnable for reasons of hygiene and safety.